Welcome to EWNSMART, where innovation meets marketplace excellence. Learn more about our story, mission, and values.

Our Story

EWNSMART was founded in 2022 with a vision to revolutionize the online marketplace experience. Our team of experts, leading  partners by Muhammad Ali Raza Ch, Nawab Zada Saddam Ali CH, Nawab Zada Asad Ali Ch  identified a need for a platform that combines cutting-edge technology with exceptional customer service. Today, we're proud to be a leading marketplace, connecting buyers and sellers worldwide

Our Mission

At EWNSMART, our mission is to provide a seamless, secure, and user-friendly marketplace experience. We strive to:

- Foster a community of trust and reliability

- Empower buyers and sellers to succeed

- Innovate and improve continuously

Our Values

- Customer-centricity: We put our customers first

- Integrity: We operate with transparency and honesty

- Innovation: We embrace new ideas and technologies

- Collaboration: We work together to achieve excellence

Our Commitment to Customers

At EWNSMART, customer satisfaction is at the heart of everything we do. Our commitment to you includes:

• Quality: We meticulously select our products from reputable brands and designers known for their craftsmanship and attention to detail.
• Variety: With a carefully curated selection, we cater to diverse preferences and lifestyles, ensuring there's something for everyone.
• Customer Service: Our dedicated team is here to assist you every step of the way. Whether you have questions about products, need assistance with orders, or require post-purchase support, we are committed to delivering exceptional service with a personal touch.

Why Choose Us?

At EWNSMART, we're committed to providing an exceptional marketplace experience. Here's why you should choose us:

·         Trust and Security: We prioritize your safety and security, ensuring a trustworthy environment for all transactions.

·         Innovative Technology: Our cutting-edge platform offers a seamless and user-friendly experience, making it easy to buy and sell.

·         Exceptional Customer Service: Our dedicated team is always available to assist you, providing personalized support and resolving any issues promptly.

·         Competitive Fees: We offer competitive fees and flexible pricing options, ensuring you get the best value for your money.

·         Community Support: Join our vibrant community of buyers and sellers, connecting with like-minded individuals and staying up-to-date on industry trends.

·         Continuous Improvement: We continuously innovate and improve our services, ensuring you receive the best possible experience

Our Team

Meet the dedicated individuals who make EWNSMART possible. Our team combines expertise in ecommerce, retail, and customer service to curate an exceptional shopping experience for you.

Customer Reviews and Feedback

Your feedback is invaluable to us at EWNSMART. We continuously strive to enhance our services based on your reviews and ratings. Share your experiences with us to help us better serve you and improve our products and customer experience.

Seller and Affiliate Relationships

At EWNSMART, we prioritize transparent and secure relationships with our sellers and affiliates. We uphold stringent guidelines and policies to maintain a trustworthy marketplace environment for all stakeholders.

Seller Responsibilities

• Accurate Listings: Sellers must create detailed and accurate product listings that reflect the quality and features of their items.
• Returns and Refunds: It's the responsibility of sellers to adhere to our return and refund policies, ensuring prompt processing and resolution for customer inquiries.
• Customer Service: Sellers are expected to respond promptly to customer inquiries and provide exceptional service throughout the purchasing process.
• Compliance: Sellers must comply with all relevant laws and regulations, as well as EWNSMART's marketplace policies, to maintain integrity and trust.
• Quality Assurance: We enforce strict quality standards to ensure that products meet our expectations for craftsmanship, authenticity, and customer satisfaction.
• Prohibited Activities: Selling counterfeit, prohibited, or misrepresented products is strictly prohibited on our platform. Violations may result in product removal and account suspension.

Affiliate Program

Join our affiliate program at EWNSMART and earn competitive commissions by promoting our extensive range of activewear, designer handbags, business bags, puffer jackets, and more. Affiliates can utilize various marketing channels, including social media, blogs, articles, and website banners, to maximize their earnings.

Affiliate Responsibilities

• Promotional Methods: Affiliates must use honest and accurate methods to promote EWNSMART products, reflecting our brand's values and quality.
• Compliance: Adhere to our affiliate program guidelines and comply with all applicable laws and regulations governing affiliate marketing practices.
• Cookie Duration: Enjoy a generous 30-day cookie duration, ensuring you receive credit for sales generated through your referral links.
• Minimum Withdrawal: Affiliates can request withdrawals once they reach a minimum earnings threshold of $50, making it easy to access your commission earnings.

Security and Transparency

We prioritize the security and transparency of all transactions at EWNSMART. Our platform integrates state-of-the-art technology, including Stripe's secure payment gateway, to facilitate safe and seamless transactions. We support a wide range of payment methods for your convenience, including Visa, MasterCard, Google Pay, Apple Pay, CashApp, Affirm, Afterpay, Klarna, and more.

Quality Control

At EWNSMART, we uphold rigorous quality control measures to ensure the authenticity and excellence of our products. Our dedicated team monitors product listings and seller activities to maintain high standards of quality, accuracy, and customer satisfaction.

Privacy and Data Protection

• GDPR Compliance: We are committed to complying with the General Data Protection Regulation (GDPR) to safeguard the personal data of individuals in the European Economic Area (EEA).
• California Privacy Rights: California residents have specific privacy rights under the California Consumer Privacy Act (CCPA). Refer to our California Privacy Notice for details on exercising your privacy rights.
• Data Protection Officer: For any questions regarding our privacy practices or data protection, please contact our Data Protection Officer (DPO) at [email protected].

Contact Us

We value your feedback and inquiries. Contact us through the following channels for assistance:

• Email: [email protected]
• Helpline Number: +971 55 886 2805
• Support Ticket: Submit a support ticket via your account dashboard for personalized assistance.