Welcome to EWNSMART’s Payment Policy. This policy outlines the terms and conditions regarding payments for purchases made on our website. By placing an order with EWNSMART, you agree to comply with and be bound by the following payment terms.

Accepted Payment Methods

EWNSMART offers a variety of secure and convenient payment options to ensure a smooth shopping experience:

• Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Our payment processing system is encrypted to protect your financial information and provide a secure checkout process.
• Digital Wallets: Seamlessly complete your transactions using popular digital wallets such as Google Pay, Apple Pay, and CashApp. These methods enhance convenience by securely storing your payment details for future purchases.
• Buy Now, Pay Later Services: Enjoy flexible payment options with services like Affirm, Afterpay, and Klarna. These services allow you to split your payments into manageable installments, making high-quality fashion more accessible.

Payment Processing

• Authorization: When you place an order, your payment method will be authorized for the total amount, including taxes and shipping fees, if applicable.
• Payment Capture: Payment will be captured once your order is confirmed for shipment. You will receive a confirmation email with details of your order and payment.
• Currency: All transactions are processed in USD (United States Dollar). For international orders, currency conversion fees may apply based on your payment provider’s policies.

Payment Failures

• Failed Payments: If your payment fails during checkout, please verify your payment details and ensure there are sufficient funds in your account. Contact your payment provider for assistance if needed.
• Address Verification: To prevent fraud, EWNSMART may conduct address verification for orders flagged as high-risk or suspicious. Customers will be contacted to provide additional information for order processing.

Holding Orders for High-Risk Payments

• Security Measures: For your protection, EWNSMART reserves the right to hold orders identified as high-risk based on payment validation or order characteristics. Customers will be notified promptly to verify information and release the hold for order processing.

Refund Policy

• Refund Process: Refunds are issued to the original payment method used for the purchase. Please refer to our comprehensive Refund and Exchange Policy for eligibility criteria, processing times, and exceptions.
• Chargebacks: In the event of a chargeback initiated by your payment provider, EWNSMART reserves the right to recover the disputed amount along with any associated fees.

Billing Information

• Billing Cycle: Your billing cycle begins upon completion of your purchase transaction. You will be billed immediately for the total amount, including applicable taxes and fees.
• Taxes and Fees: Prices listed on EWNSMART include applicable taxes. Additional charges, such as shipping fees, if applicable, will be clearly communicated before completing your transaction.

Security and Privacy

• Secure Transactions: EWNSMART prioritizes the security of your payment information. Our website uses SSL encryption technology to ensure the safe transmission of data between your browser and our servers.
• Privacy Assurance: We respect your privacy and handle your personal information in accordance with our Privacy Policy. Your payment details are securely stored and processed to facilitate secure transactions.

Governing Law and Dispute Resolution

• Jurisdiction: This Payment Policy is governed by and construed in accordance with the laws of the State of California, United States.
• Dispute Resolution: Any disputes arising from or related to this Payment Policy shall be resolved through arbitration in accordance with the American Arbitration Association (AAA) rules.

Updates to Policy

• EWNSMART reserves the right to update, modify, or change this Payment Policy at any time without prior notice. Updates will be effective immediately upon posting on our website.

Contact Information

For inquiries or assistance regarding our Payment Policy, please contact us:

• Email: [email protected]
• Helpline: +971 55 886 2805
• Support Ticket: Submit a support ticket through your customer account for personalized assistance.